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Neighbor to Neighbor: Two neighbors had
been feuding for several years over noise and parking.
Law enforcement responded to several calls by these
neighbors and referred them to the local Mediation
program. During mediation, each party agreed to behavior
changes that have allowed them to live peacefully as
neighbors. Several months later, both parties reported
that they were able to work together to solve a new
problem of concern to both of them.
Animal Control: Two neighbors had developed
a very tense relationship over the uncontrolled behavior
of one neighbor's dog. Animal Control referred this case
to mediation. During the mediation, the neighbors were
able to agree that the dog owner would pay for fence
improvements and that they both would work together to
install the materials.
Landlord/Tenant:
A woman was evicted from her apartment. She needed
her security deposit back quickly, as she was now
homeless. A social service agency referred her to the
local mediation program. The property manager did not
have a mailing address to forward the renter's deposit,
but had refused her entry back into the apartment
complex. The Mediation program communicated with both
parties and arranged for a speedier return of the
deposit.
Consumer/Business: A consumer took her car
to an auto mechanic for a repair. The repair solved her
problem, but not for long. When she returned to the
mechanic, he reminded her that the work was not under
warranty. The consumer felt cheated. The mechanic thought
he had communicated clearly, but didn't want an unhappy
customer. Through mediation, the two worked out a
creative resolution, whereby the mechanic made an
unrelated, minor repair at no charge. The mechanic is now
recommending mediation to his colleagues.
"Bee"-lieving Makes a Difference:
Two boys were out on some Bureau of Land
Management land one fall day when they came across
beehives. Being curious, they accidentally knocked over
one of the hives. Out of fear of being caught and stung,
they ran away. Within a couple of days, the owner of the
beehives came to check on the hives. He saw that one was
knocked over and since the weather was getting cold, all
the bees had frozen to death. The victim was very upset
that someone maliciously knocked over the beehive and
called the police. When the boys were caught, the local
Mediation program set up a mediation. During the course
of the mediation, the bee keeper educated the boys (and
the mediator) about the importance of bees. It was
obvious that he loved bees and that the loss of the hive
would take over a year to replace. The boys were able to
express that it was purely an accident brought on by
their interest and curiosity about bees and bee keeping.
Both boys asked if they could help the bee keeper watch
over the hives, since they lived near the BLM land that
the bee keeper leased. Now when he goes out to tend to
the bees and collect honey, he brings extra gear with him
so the boys can help him.
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